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Thursday, April 4, 2013

Let It Pour: My First Assignment as Executive Assistant

Problem Definition

Faith Community Hospital is facing numerous issues as the mental faculty and management confuse fused their religious beliefs with their work. Clearly, the purpose and the moment of the mission statement has not been communicated to every employee of the organization. As a result, the hospital has run into numerous conundrums. We would first discombobulate to key these problems before identifying consequences for implementation.

1. Even though the hospital is non-profit, the costs be increasing which makes it more difficult for the hospital to pay its bills. The problem is aggravated by the reduction in the number of patients.

2. The hospital name and its mission clearly signify the spiritual place and heritage and hence it is understandable that most of the patients and the staff have the same value. However, these beliefs should not be allowed to blend in with the serve that is provided or received. This major issue has resulted in social organizations ill to file charges.

3. The hospital alike does not seem to have standard operating procedures. Staff not following DNR directive, pharmacists register uninsured prescriptions and accepting payment in installments, counselors treating clients pro-bono - unauthorized, fruitless examinations for terminally ill patients are examples support the non-availability of proper procedures.

4. The hospital also lacks proper performance evaluation and feedback. Had this existed, people would not be repeating their mistakes repeatedly.

The Faith Community Hospital is facing challenges for natural selection in its business. The hospital has to evaluate their financial and economic status. Their incorrupt standard needs evaluation. Overall, the hospital performance needs evaluated.

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Decision-making Technique

The go around way to diagnose the problem and provide a solution is using the cause-effect diagram (fishbone diagram). The discussion with the CEO could be considered a brainstorming session and that has resulted in the identification of...

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